FAQ
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Yes, we guarantee 100% authenticity for all our products. We source our items directly from authorized manufacturers and distributors to ensure you receive genuine, high-quality products. Each item comes with proper authentication and original packaging.
Yes, we provide fast and secure shipping services. All orders are carefully packaged and shipped through reliable courier partners. We use tracking systems to monitor your package throughout its journey, and you'll receive a tracking number once your order is dispatched.
Standard domestic shipping typically takes 3-5 business days. International shipping can take 7-14 business days, depending on the destination. Express shipping options are available at checkout for faster delivery. Processing time for orders is usually 1-2 business days.
Yes, we have a comprehensive refund and return policy. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition you received them. Once we receive and inspect the returned item, we'll process your refund within 3-5 business days.
We accept:
- Credit/Debit cards (Visa, MasterCard, American Express)
- PayPal
- Affirm
- Klarna
Yes, we regularly offer various discounts and promotions:
- Sign up for our newsletter to receive a 10% discount on your first purchase
- Seasonal sales and holiday promotions
- Special discounts for bulk orders
- Loyalty program rewards for returning customers
- Flash sales and limited-time offers
For the latest discount information, subscribe to our newsletter or follow us on social media.
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100% Authenticity Guarantee
We guarantee that every wig and beauty product we sell is made from high-quality materials, offering a natural look and feel. No synthetic surprises—just premium, authentic beauty you can trust.
Buy Now, Pay Later Guarantee
We believe that luxury beauty should be accessible. That’s why we offer flexible payment options—buy now and pay over time, so you can get what you love without breaking the bank.
Fast & Secure Shipping Guarantee
We know you need your beauty essentials quickly and safely. That’s why we guarantee fast processing times and secure shipping, ensuring your order arrives on time and in perfect condition.
Hassle-Free Returns Guarantee
Your satisfaction is our priority! If you’re not completely in love with your purchase, we offer easy returns and exchanges within our policy period—no stress, no hassle.
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